We offer minimal quantities in bundles to ensure that we offer the lowest wholesale prices for our customers.

Shipping costs are shouldered by the customer. On the other hand, our. However, our Find New Products service is completely free. Just upload a picture and we will let you know when your product is ready for order.

You don’t have to pay any import taxes in addition to the price of the products.

We are ready to offer you the best-in-class sourcing experience. However, if you really wish to cancel the order, you may do so anytime before it is dispatched. Once you have raised a cancellation of your order, our systems will take maximum of 1-2 business days to complete the request. You will receive a notification by email and your entire order amount will be refunded within 7 working days.

You can make use of a wide array of payment options at checkout, including PayPal, Google Pay, Apple Pay, Shop Pay, Visa, Mastercard, and AMEX.

You will be paying in the currency of the country where your shipping destination is at.

To provide the most reliable and responsive shipping services to our customers, we partner with top-notch international shipping & delivery companies such as FedEx and DHL to execute our highly responsive, on-time fulfillment.

We strive to deliver the orders within 14-21 working days for air freight & 30-45 days for sea freight. Sea freight shipping only applies for selected large items, and the rest will be delivered via air freight.

However, due to COVID-19, air and sea travel may be delayed, which might affect our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions. You can find the most up-to-date delivery estimates at your order notifications or by tracking your parcel in your Sourcy account.

Once your parcel has been dispatched, you will receive a notification email from us with tracking details. If you require more assistance, please do not hesitate to contact our customer service team at info@sourcyglobal.com at any time.

We work hard to uphold the high product quality. However, if the products you receive are different from from the photos on our website or has any quality issues, you can return them to our local representative and get 100% of your cash back.

Please refer to our Returns & Refund Request form for more information.

Further instructions will be given when your return request has been approved. Once we receive the returned products, we will send you your replacement products within 14 - 21 days. If that is not applicable, 100% of your cash back will be transferred back to you via your bank or payment method.