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Free global shipping when ordering US$150+
Free global shipping when ordering $150+

FAQs

To provide the most reliable and responsive shipping services to our customers, we partner with top-notch international shipping & delivery companies such as FedEx and DHL to execute our highly responsive, on-time fulfillment.

We strive to deliver the orders within 7-14 days.

However, due to COVID-19, air travel has been restricted, which might affect our ability to deliver products as quickly and efficiently as we do during normal times. International deliveries may take longer than usual and certain delivery destinations might see further restrictions. You can find the most up-to-date delivery estimates at checkout.

After you place an order, your products will arrive within 7-14 days. Once your parcel has been dispatched, you will receive a notification email from us with tracking details. If you require more assistance, please do not hesitate to contact our customer service team at info@sourcyglobal.com at any time.

We work hard to uphold the high product quality. However, if the products you receive are different from the photos on our website or has any quality issues, you can return them to our local representative and get 100% of your cash back.

Please refer to our returns & refunds policy for more information.

You might deliver the products to our local representative in your city. Once we receive the returned products, we will give you 100% of your cash back.

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